We Offer A Variety of Services To Keep Your Rugs Looking Brand New

At Gentle Genie our passion is Oriental and Specialty Rug cleaning. We do Persian Rug Cleaning, Turkish Rug Cleaning, Indian Rug Cleaning, Chinese Rug Cleaning, Navajo Rug Cleaning, Tribal Rug Cleaning, Antique Rug Cleaning, Silk Rug Cleaning, Wool Rug Cleaning, Tibetan Rug Cleaning, Antique Rug Cleaning, Designer Rug Cleaning and all other types of Area Rug Cleaning by hand in our rug washing studio. Not only do we offer free pickup and delivery and superior cleaning, but we also provide more than one cleaning method and other services upon request that help ensure that you and your family will be able to enjoy your rug for many years and even many generations!

IMMERSION

This is the method that is recommended for most Oriental and Specialty Rugs. This is what our eight step process is all about. It mimics the river washing done for hundreds of years in these rugs countries of origin.

DRY CLEANING

Some rugs that are especially delicate such as silk or jute, whose dyes are unstable, or which are made from a manmade fiber such as Art Silk, Banana Silk, or are made from processed Bamboo, may not be able to be washed using our Immersion Cleaning. For these rugs, we offer several different dry cleaning methods developed especially for area rugs to achieve similar results. We still thoroughly dust and groom your rug when using these methods.

DUSTING

Even if your rug is not visibly soiled, it can still benefit from periodic dusting in between cleaning. Dry soil can act like sand paper on a rugs fibers causing wear and reducing the life-span of a rug. Dusting also removes many irritants that affect everyone especially those with allergies. If your rug only needs a professional dusting, we can do that!

URINE TREATMENT

We are masters at eradicating pet puddle odors and can even be successful at reducing or eliminating many pet stains from your carpet. As with all our techniques, we only use gentle products specially formulated for your type of Oriental or Specialty Rug.

ALLERGY TREATMENT

If you suffer from allergies we have a special line of natural products that can help eliminate and reduce the amount and effects of dust, pollen and dander that can become trapped in your rug. As with all our products this treatment is formulated especially for your Oriental or Specialty Rug.

MOTH & PEST TREATMENT AND RETARDANT

Adult Moths and Carpet Beetles do not damage rugs but they do lay eggs in undisturbed areas of your rug such as under a couch, table or bed or a rug stored in a closet or attic. These eggs hatch into larvae that are so small as to be almost unnoticeable and it is these babies that feed on animal fibers such as silk and wool or on food stains and causing considerable damage. We have products to kill existing moths and products that help retard infestation. We also recommend that you disturb any idle areas by vacuuming both sides of a rug or having your rug dusted professionally at least every six months.

SOIL & STAIN PROTECTOR

We highly recommend protecting your Oriental or Specialty Rug with a protector that will keep your rug looking clean and fresh longer while at the same time making it easier for you to blot up any spills or pet accidents between cleaning to prevent them from becoming stains. The protector also ensures better results when you do have your rug cleaned. We have several products to use depending on the type of fiber your rug is made from.

PADDING

A good pad keeps the rug from shifting, curling and wrinkling which are safety hazards, but can also cause uneven wear to you rug. It also acts as a shock absorber to prevent wear. A good pad can help protect the underside of your rug from dirt and debris that can travel up through the foundation into the fibers. You should never use a “rubber” or synthetic pad which can become sticky, attracting dirt and can decompose over time causing damage. We offer high quality felt padding which is the type that is recommended by industry experts and consumer groups.

TEA WASHING

Some rugs have been given a “tea wash” to tint the rug and/or fringe to give it an antiqued look. Sometime this wash is not stable and is removed when the rug is washed or cleaned. We will advise you if we believe your rug has had this treatment during pre-inspection and can reapply this “tea wash” if it is removed during the cleaning process or was removed from a previous cleaning if you prefer this look.

STORAGE PREPARATION

We can prepare your rug for storage if you like to remove them from your floors occasionally, for instance in the summer months or when you are traveling. This is done by cleaning, thoroughly drying, applying insect retardant, and wrapping in plastic or tough synthetic paper. We recommend that you store you rug in a clean dry place that is free from insects, rodents and other pests and that you check your rug periodically. We also offer storage for your rug at our facility.

REPAIRS

Some simple repairs we are even capable of doing ourselves but will always refer difficult repairs to our most qualified expert associate. We have access to experts who can repair damage to fringe and pile such as tears, holes, missing fringe, loose backing, binding, dye problems, moth damage, and more. We will get a number of quotes and facilitate the process of having your rug repaired. You would be amazed at what these expert are capable of accomplishing!

APPRAISALS

We do not do formal appraisals ourselves, but have access to expert associates that will appraise them for us at a reduced cost. If you believe that your rug is valuable, but do not have a good idea of how much it is worth, we recommend that you have it appraised for insurance purposes. Valuable Oriental and Specialty Rugs require a rider on your homeowners insurance to be properly insured.

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