Paul did a SPECTACULAR cleaning job on my unique, large, difficult-to-clean rug! Upon arrival at my residence, he took the time to inspect and test my rug's fabric to ensure a safe and successful service. My rug required a meticulous, time-consuming, hands-only cleaning (due to the fabrics and intricate weaving). It also required removal of pet stains and odors. It looks and smells like new! The rug was returned to me promptly and I am 100% satisfied! Paul is a conscientious, very kind, and extremely knowledgeable individual. I will use him exclusively from now on!
Amazing work on all his rugs. I especially like how clean the fringe always turns out.
Extraordinary results. I thought my rugs couldn't be rescued, and now they look brand new!
We brought in five oriental rugs which had not been cleaned before. One rug had a stain caused by brass polish. Paul was very knowledgeable and helpful. He estimated that it would take about a week and a half to clean these rugs but he had them done in less than a week. He was not able to remove the brass stain completely but he did a great job on it. We also purchased pads for each of these rugs and Paul cut them to the proper size for us. Paul is a true craftsman and has a fine work shop. Because we brought in and picked up these rugs ourselves, Paul offered us a 10% discount on the cleaning. We highly recommend this business.
This was the most incredible experience. Paul at Gentle Genie Rug Care took my Chinese Wool and Silk rug that had been in storage for 5 years, damaged by pesky moths, damaged by dogs, and worked miracles to get this rug back to its original beauty. Thank you, Paul.
I have known Tall Paul through our professional work and jobs. He's very knowledgeable and passionate. He cares for what he does and provides his customers...
Paul at Gentle Genie Rug care is by far the best rug cleaner in Temecula. He begins by thoroughly inspecting your rug and tests the colors (as rugs are...